Reviews
Rated 4.9 by the homes that keep us.
Across 300+ Durham households, realtors, rental hosts, and post-reno clients, the reviews say the same thing different ways: the same team, the same standard, every single visit. Here are their words — not ours.
Who reviews us
Different homes, the same relief.
Our reviews come from four kinds of clients who all need one thing — a clean they don't have to manage. Here's how each one talks about it.
Recurring households
Busy, dual-income families who want one team they never have to re-explain their home to.
Realtors & move-outs
Agents who need a listing-ready or deposit-back clean that lands on the exact day of the close.
Short-term-rental hosts
Airbnb & VRBO operators who live or die by same-day turnovers and a clean that photographs five-star.
Post-renovation
Homeowners and contractors clearing construction dust so a finished project finally looks finished.
Most-helpful review
"I've hired three cleaning services in five years and Marigold is the only one I forgot I was paying for — in the best way. Same two women, every other Thursday, for two years now. They text if they'll be ten minutes late, they remember we keep the dog gate up, and after a rough week I came home to a folded throw blanket and a note. That's not a chore service. That's people who care about the house."
Recurring households
The ones who stopped thinking about cleaning.
When the same team comes back, the house stops being a project. These are the families on a weekly or every-2-weeks plan.
"Same two people every time. They know where everything goes, they know my dog. I stopped dreading the 'who's coming today' text from the last app I used."
"Two under four, two jobs, no time. The Thursday clean is the one thing in our week that just happens. I leave a key, I get a text when they're done, the house is reset. Worth every dollar."
"My regular cleaner was out sick once and the teammate they sent already knew about the squeaky back gate and that I'm allergic to citrus sprays. The notes follow the home, not just the person. Impressive."
"I have an aging mom in the house and I needed people I could actually trust to be here while I'm at work. Background-checked, same faces, fully insured — that mattered more than the price, and the price is fair too."
"The price I saw online at 11pm was the price I paid. No 'we'll call you to quote,' no surprise add-on for the stairs. After two gig apps that nickel-and-dimed me, this felt like a real company."
"One visit the baseboards in the hallway got skipped. I flagged it that night and they were back the next morning to fix it, no charge, no attitude. The guarantee isn't marketing — they actually do it."
Realtors & move-outs
The cleans that have to land on the day of the close.
Listing photos, final walkthroughs, deposit returns — no second chances. Agents and movers who book Marigold on deadline.
"I list 30-plus homes a year and Marigold is the only crew I'll put on a tight close. Move-out clean on a Tuesday, photographer Wednesday morning, and the place looks like the listing promised. They never miss the date."
"My tenant moved out and the place was rough. Marigold did a full move-out deep clean — inside the oven, the grout, every blind — and I got the full deposit-return walkthrough to pass. Got my whole bond back. They documented it with photos."
"Closing got moved up two days and they made it work without a sigh. The buyers did their final walkthrough and the agent on the other side actually asked who cleaned it. That's a first for me in 12 years selling."
Short-term-rental hosts
Same-day turnovers that hold a five-star streak.
Checkout at 11, check-in at 3, and the photos have to be flawless. The hosts who run their calendars on Marigold.
"We run two Airbnbs near Duke and turnovers were our nightmare. Marigold does same-day with a linen reset and a photo checklist after every clean. We haven't had a single 'it wasn't clean' message since — our cleanliness rating is a flat 5.0."
"A guest left at noon and a new one was checking in at four. I was out of town and panicking. They turned it — beds, towels, the works — and sent me 14 photos before the next guest arrived. I now block their slot the second I get a booking."
"They flagged a cracked wine glass and a low supply of coffee pods in their photos before I ever heard from a guest. That kind of eyes-on-the-property attention is the whole reason I switched off the cheap turnover service."
Post-renovation
When the dust is the last thing between you and done.
Construction film on every surface, grit in every corner. The clients who finally got to enjoy the project they paid for.
"After a six-week kitchen reno there was drywall dust in rooms we never opened. Marigold did a post-construction clean — inside cabinets, light fixtures, the tops of the trim — and our brand-new kitchen finally looked brand new. Wish I'd booked them sooner."
"I'm a GC and I bring Marigold in on my higher-end finishes. A handoff with paint flecks on the windows and dust on the new floors makes great work look unfinished. They make the reveal land. My clients notice."
"Whole-house refinish left a film on everything. They got 95% of it on the first pass and came back to catch the last of the haze on the windows without me even having to ask twice. Honest crew, genuinely thorough."
What 300+ homes mention most
The same four words, over and over.
We read every review. These are the themes that show up again and again — the things people actually value.
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